VoIP Provides High Quality Audio Conferencing

| Tuesday, October 9, 2012
By Chain R. Velazques


Business phone services that are presented by hosted virtual PBX (virtual private branch exchange) work using voice over IP (VoIP) technology, also offer audio conferencing, which can be a very useful communication tool for small businesses. A telephone call involving a real time conversation between three or more people, who are all situated in different locations, is called an audio conference or a conference call. Audio conferencing is possible with phones operating via analog telephone lines and telephones that work over the internet using a VoIP network.

In the case of analog telephone lines, calls are directed through a sequence of interconnected switches using a method called circuit switching, on to a conference bridge where multiple calls are connected together. Audio conferencing in VoIP networks work using a process called packet switching, which sends packets of data through the internet by choosing the most efficient path. Circuit switching holds all the connections open and constant for the entire duration of the call, but packet switching only opens brief connections to transmit data. As a result packet switching is a more efficient process that transmits packets of data back and forth in short spurts during the conversation, while circuit switching remains open all through, even though only one connection corresponding to person who is talking will be used. VoIP's digital technology results in dependable audio conferences with high definition and clear sound quality.

VoIP audio conferencing is a very affordable option unlike conventional conference calls that are an expensive feature and out of reach of many small businesses. It is possible to save a lot of time and money when employees situated in remote offices can hold meetings through conference calls instead of having to travel.

Unlike traditional phone services, VoIP technology allows you to make conference calls without pre-scheduling and also offers many convenient features like 'listen only', call recording, playback, call waiting, transfer, mute and forward. Participants of long conference calls have the option to mute their microphones and just listen to the conversation while also working on other tasks. It is possible to plan regular meetings using conference calls and communicate clearly with employees to get a lot of work done.

This kind of technology also has numerous other capabilities for everyday communication purposes in small businesses and is easy to setup and maintain. Business phone services provided by hosted VoIP service providers also have other options like voicemail, business fax and more.




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