The Surprisingly Easy Nature of Collecting Commercial Debts

| Tuesday, October 23, 2012
By Rob Sutter


I work in the world of retail and I've countlessly made the claim that my work might be the toughest in the world. What I didn't know, though, is that I should have been more aware of other positions. Retail calls for a person to multitask, so that they both communicate with shoppers and workers alike while carrying out jobs that are given to them each day. While my job may be tiring, I'd argue that debt collecting has a level of wear of its own. Debt collecting can be challenging, especially when it comes to collecting commercial debts themselves.

Staying in close contact with the debtor in any collection case should be a given for a collector, as long as the law is taken into account. Collecting commercial debts should not be a daunting task, so each member of a case working as a unit should be done but this isn't always the case since answering the phone instills fear into a debtor. Sometimes it's more out of negligence on behalf of the debtor but the act itself is still unacceptable. Refusal to respond to phone calls is one of the worst things that a debtor can do when a collection company along the lines of R.R.S. is the one sending out said call. Why should the risk of legal action grow because someone is too afraid to answer that important call?

There could be those cases when calls are responded to, fear or negligence notwithstanding, though the issue of a debtor comes about when they act irrationally during said calls. People who read stories online about debt collecting may be lead to believe that collectors cause the majority of issues but that is not true because debtors are responsible for their actions as well. Debt collectors do not want to instigate a fight with anyone over the phone; their task is to help others without legal action being carried out.

Perhaps the most demoralizing aspect of the debt collection business is seeing all of the negative press on the Internet. I've done more than one Google search about the subject matter and for every good story that I've come across, I've encountered ten bad ones. No silver lining seems to come without a shrouding darkness and debt collecting is no different. I can see why people would have such a negative feeling about these agencies because when nothing but sensational stories hit the Internet, people are left with very little in the way of alternatives.

People who work in the line of collecting commercial debts have a good amount of my support because their jobs aren't exactly simple. In fact, my retail position might just be something I'd take over debt collecting any day, as much as I may dislike my 9-to-5 position at times. Yes, customers can become grating at times and supervisors may bring about feelings that serve only to put you down. With these negatives in mind, I'm certain I'd rather put up with those than have to work through the jobs that earnest debt collectors have to. While I respect them, they have a jobs in which it'd be safer not to take part in.




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