Check For The Technical Support While Shopping for POS System Malaysia

| Thursday, July 19, 2012
By Hector Milla


When a brand new restaurant in Malaysia is going under the planning phase, then one should properly allocate budget for every required item. One of the most needed items for any restaurant is the POS system software.

Every new restaurant in Malaysia is equipped with a suitable POS system Malaysia to care of the sales and orders. Even old restaurants and hotels additionally getting POS systems fixed as their owners don't wish to lag behind in the area of competition with new upcoming and technically advanced and fully equipped hotels and restaurants. There are many POS systems available out there with varied features. However, while shopping for the POS systems software for any big or small restaurant can be a quite time taking in addition to a complex job. In this article let's find out what is the actual requirement of the POS system software within the restaurants in Malaysia.

The very first thing to check for is how much is the license charge for the POS system software. There are various ways by which the sellers of the POS system Malaysia charge their customers. Many sellers have a system of charging on the monthly basis and on the other hand some may prefer to charge on the annual basis.

The fees is charged for the technical support by the company which most of the times consists of solving technical issues arise due to hardware or software errors as well as taking periodic backups of the data stored within the POS system software.

These charges are always at the higher ends but the security and support offered by the corporate proves to be crucial at the time when something goes incorrect with the POS system Malaysia. Some restaurant owners may think that paying for technical support is just a waste of money but if the POS system software gets damaged at some point of time, then recovering from the damage is costlier than paying for the technical support.

The technical support contract is often provided for 3 months or six months or a complete year. If the company in Malaysia provides any additional guarantee or warranty for the POS system software then the owner of the restaurant should think about taking benefit for some more time duration.

As all are aware there are lot many POS system Malaysia out there in the market. And the owner might imagine that he must take trial or demo of the POS system software before he can really decide to purchase one. Many companies in Malaysia additionally offer to give the software for every week or for two-three days so that the owner can try out whether it satisfies all his requirements. The trial is often given at free of cost but few companies may charge for the trial too.

As the POS system software designed by the companies are always extensive, any new major or minor upgrades can be included in the POS system Malaysia when the new update are available. One should carefully read the terms and conditions documents if it has a mention of providing new upgrades within the software for free or at some cost.




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