Which courier service should your business use?

| Wednesday, May 2, 2012
By Anil Waqar


Companies that need to use a courier service for delivering parcels and packages, especially those that rely regularly on such a service in order to make money, will need to choose their parcel delivery firm very carefully. If you only need to send a couple of parcels, however, you don't need to think too much about it.

The first thing to remember for businesses choosing a new courier service is that reliability and quality are far more important than price. Of course, you want to choose a parcel delivery company that offers reasonable rates and affordable costs, but far more important is whether they also offer value for money.

To find out whether a company is to be trusted, you should check online for reviews and feedback from previous customers. If the company shows testimonials from former customers on their website, and the givers of these testimonials can be easily contacted, this is a very good sign.

Another way to work out whether a parcel delivery company is any good is to look at the customer service you receive when you make your initial enquiry. How long does it take for someone to answer the phone? When you do get through, do you get to speak to an actual person or an automated service?

Of course, you also need to find a courier service that meets the exact needs of your business. Do you need same day or next day delivery, or delivery to international destinations? What insurance options are offered? These are all questions you need to be asking.

Last of all, you should ensure that the courier service you choose has online tracking services. This will allow you to keep taps on all of your shipments at all times.




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2 comments:

Unknown said...

Now a days parcel delivery service is in need for everyone, courier companies provide many services like sameday courier service, Instant parcel, express parcel etc which is awesome and also very helpful for business purpose.

Richard Ressinger said...

"The first thing to remember for businesses choosing a new courier service is that reliability and quality are far more important than price."

Seriously? Sure we can have both, DHL and UPS are reliable but you can get their fares substantially down when you team up with other people willing to ship to same destination with the help of freight forwarding services like https://www.parcelabc.com, they also try to find spare space on vehicles of major companies that would otherwise would be left unused, thus negotiating far lower prices.

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