Medical Answering Service Aids Doctors And Patients

| Sunday, October 23, 2011
By Gabriel Newman


The need for health services to be instantly available birthed the creation of the medical answering service. Patient's needs for a physician to be always available may have been the original reason for this practice, but many other professionals have found it beneficial as well.

Illness and accidents do not follow the schedule of normal office hours. Some require emergency attention, no matter the time of day. Accidents requiring emergency care are happening constantly, and illness can strike at any moment.

No one can reasonably expect another human being to be available every second. Keeping an office staff employed around the clock is not a viable alternative. The expense alone would be prohibitive.

Because of these factors, someone came up with the idea of having another person take calls. Several doctors could use the services of one or two operators in this manner. Where they were located would not be a factor, with technology making distance no problem in contacting people.

These new methods of staying in contact have brought new efficiency to the practice of medicine. Quicker physician response time has no doubt resulted in a reduction in the loss of lives.

There was a time when a doctor could only be summoned by a person walking or riding an animal. This person would have to travel the distance to the physician's home or office. Then they were forced to return to the site of the emergency by the same methods. If he could not easily be located, precious more time passed before treatment was possible.

With the invention of the automobile, less time was required for this process. However, minutes often mean the difference between life and death.

With the invention of the telephone, the situation was much improved. The doctor was still restricted to a particular place he could be reached, but contact time was drastically reduced.

The idea was born for having one person who knew always where the doctor was to take the calls. That person could then contact him, and advise him of the services that were needed. It was still necessary that he be in a place which had phone service.

With the advent of cell phones, both doctor and patient could communicate from any location. The doctor was then able to hire someone to take his calls at a certain number, and contact him wherever he might be.

The addition of text and email capabilities to these phones meant the physician could receive more information concerning the situation which required his attention. At his direction persons with the patient could apply measures to help the person's condition.

Thus the medical answering service was born. No doubt many lives have been saved by this innovation. Today physicians are not the only professionals who employ these methods. Nor are they restricted to telephone services.

Real estate agents. Construction contractors and many other professionals are receiving a full range of services from virtual offices. They have found the benefits to be both economical and personal. They have the ability to be available for clients at all times, without the expense of keeping an office staff all hours of the day.




About the Author:



0 comments:

Post a Comment