When you go Courtesy Ford of Brooklyn, Conn., the competition seems ordinary

| Sunday, August 5, 2012
By Cornelius Nunev


Usually, when individuals think about buying a brand new car at a car dealership, they often think of uncomfortable ordeals with manipulative salespeople. Yet there are auto car dealerships in this great nation that have changed the high-pressure game. Courtesy Ford of Brooklyn, Connecticut, is an excellent example. Its sales and leasing staff have regularly received top ratings for quality of customer support; quality of work; friendliness; price; and overall brand new and used car sales and lease experience from the most essential group of all: its customers.

Employees anything you could ask for

The industry website Dealer Rater gets a ton of reviews from consumers, and it seems like there are a ton of employees at Courtesy Ford of Brooklyn getting good reviews. In order to identify and get rid of fraudulent review, Dealer Rater screens all customer feedback, and it has done so since 2002 when the site was initially started to help customers find the best dealership.

Good reports on David Mahon advisor

Sales and leasing consultant David Mahon of Courtesy Ford of Brooklyn has received much acclaim for his customer support skill, friendliness and product knowledge. One customer who gave Mr. Mahon top ratings on Dealer Rater was looking for a very specific model Ford with a very specific set of options. Even though the customer's request ultimately ruled out all current Ford models accessible, Mahon was able to help the customer find a comparable model with almost the exact same options at a reasonable price. Throughout, the consumer never felt pushed. On the contrary, they were more than pleased with the experience, and exclaimed that the immaculate facilities at Courtesy Ford would be the first place they'd turn when they need automobile service.

There was another review from a customer who did not know what they wanted. They went to Courtesy Ford of Brooklyn and worked with David Mahon also. The customer had a budget and a lot of needs that needed to be met, and Mahon was able to meet all of them. The consumer said that they would recommend other people shop at Courtesy Ford and was happy to have more than all the expectations met.

Michelle Lamotte review

One customer wound up purchasing an SUV at Courtesy Ford of Brooklyn and wrote about this on Dealer Rater. The consumer worked with Business manager Michelle Lamotte and Mahon. Any time the customer had questions or concerns, Lamotte would answer in a respectful manner and very easily. The consumer appreciated the quick response time when trying to find a new car.

"They do it all," said the customer of the Courtesy Ford of Brooklyn experience.

Chelsea Ketchen for you

Yet another Courtesy Ford customer was looking for a brand new Ford, in spite of the belief that they'd been burned by major engine failure in a previous Ford Fusion purchase. According to the customer, Ms. Ketchen made the new car buying experience "a breeze," quickly finding the customer the choices they desired at a price they could afford. The consumer went so far as to point out that Ketchen "breaks the stereotypical mold of an automobile salesperson," in that she was thoroughly knowledgeable and did not make the customer feel any pressure at all.

John Mesawich reviews

John Mesawich was a great addition to the Courtesy Ford of Brooklyn team. One customer went with her husband to the car dealership, and they said Mr. Mesawich was really great. He helped them find the perfect Ford that they were trying to find, and they recommend all family and friends to him.

Use David Williams

After shopping at three different Brooklyn, Conn.-area Ford dealerships, one customer gave Courtesy Ford a try, and they were thankful they did. General Sales Manager David Williams and Mesawich were able to help the consumer find the Ford vehicle they desired, then hold it until pending insurance money from a previous accident came through. Throughout, Williams fascinated the consumer with his honesty, lack of high-pressure sales tactics and the ability to offer the best price in the region on a brand new Ford Focus.




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