All of us are aware of the fact that making calls to an international country is quite expensive. Using a landline connection or mobile phone is not a cost-effective way because network providers constantly raise the prices. Meanwhile, the Voice over IP has made it possible for individuals to make a call to any part of the world in the cheapest way possible. As the popularity of this medium grew, service providers launched different features and facilities to help users enjoy a hassle-free communication process over the internet. The corporate world also invests their time and money in the VoIP termination service to get facilities such as calling, video conference and many more activities at a reasonable cost.
We often come home from a shop, restaurant and the like feeling disappointed and tell our friends and family about it. Why not tell the business owner about it? Whilst completing a Customer Service Training session earlier this week, the staff in my class could not understand why they had to be there. They clearly told me they thought their service was really good, and their level of complaints was almost none.
What they had not realised, is that I had been doing some undercover work on their business for a few months, and if I had been a customer I certainly would have grounds to have complained many times. The problem is, you can't fix what is not broken. So as their clients had decided not to complain, they were none the wiser as to their customers disapproving or being disappointed with their service.
You are not required to buy a new phone system in order to integrate this service. This service also allows video conferencing, making voice calls, streaming media, using instant messaging and playing online games. Thanks to the facilities offered by SIP termination, more and more companies, be it small or large, are taking full advantage of the service in order to expand their reach. Airports, hotels, college and other multi-national companies have made the best use out of this technology. Through the SIP or VoIP termination, they are able to hold meetings with their clients via video conferencing.
I don't recommend when you complain to act like a wild animal. Or an angry jerk. Businesses need to know what they don't do so well, so speaking confidently with the Manager, writing a letter to the Owners, or even using Social Media is the best way to do it. But by using Social Media, remember that not all businesses are Social Media savvy, so your complaint may never be addressed. It is really important that business owners are aware of what is going on in their business.
Competition If you treat your customers badly and the business next door to you is full of smiling, friendly staff, who are the customers going to choose? No matter how good your products are, if there is any competition at all to your business, you cannot afford to push your clientele through your competitor's doors. And they will go to another store in the event of rude, disrespectful treatment. Absolutely no one wants to be made to feel bad or inferior, so they'll go somewhere they're made to feel welcome.
In summary, if you are unhappy with the service you have received, speak up. "If you want bad service then don't complain!"
We often come home from a shop, restaurant and the like feeling disappointed and tell our friends and family about it. Why not tell the business owner about it? Whilst completing a Customer Service Training session earlier this week, the staff in my class could not understand why they had to be there. They clearly told me they thought their service was really good, and their level of complaints was almost none.
What they had not realised, is that I had been doing some undercover work on their business for a few months, and if I had been a customer I certainly would have grounds to have complained many times. The problem is, you can't fix what is not broken. So as their clients had decided not to complain, they were none the wiser as to their customers disapproving or being disappointed with their service.
You are not required to buy a new phone system in order to integrate this service. This service also allows video conferencing, making voice calls, streaming media, using instant messaging and playing online games. Thanks to the facilities offered by SIP termination, more and more companies, be it small or large, are taking full advantage of the service in order to expand their reach. Airports, hotels, college and other multi-national companies have made the best use out of this technology. Through the SIP or VoIP termination, they are able to hold meetings with their clients via video conferencing.
I don't recommend when you complain to act like a wild animal. Or an angry jerk. Businesses need to know what they don't do so well, so speaking confidently with the Manager, writing a letter to the Owners, or even using Social Media is the best way to do it. But by using Social Media, remember that not all businesses are Social Media savvy, so your complaint may never be addressed. It is really important that business owners are aware of what is going on in their business.
Competition If you treat your customers badly and the business next door to you is full of smiling, friendly staff, who are the customers going to choose? No matter how good your products are, if there is any competition at all to your business, you cannot afford to push your clientele through your competitor's doors. And they will go to another store in the event of rude, disrespectful treatment. Absolutely no one wants to be made to feel bad or inferior, so they'll go somewhere they're made to feel welcome.
In summary, if you are unhappy with the service you have received, speak up. "If you want bad service then don't complain!"
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