Customer Service that Matters - How to Treat Your Customers like Gold

| Thursday, July 28, 2011
By Nelson Hester


There are several aspects to building a successful online business, but if you don't focus on good customer service, you won't get very far. Here are some easy to use tips to help you improve on your customer service and take it to the next level:That is why projects on Income Hybrid rob selaney have changed the way in which we think about things today.

Be Nice: When you have a customer service issue with someone, don't you prefer dealing with a friendly person? You should avoid having the cold manner of a large company or bureaucracy. The friendlier you are towards your customers, the more patient they'll be about whatever issue they may be having. You'll often have to work at lowering your customers' defenses, as when you talk to them they might be confused or upset about something. Whatever the issue, though, they'll respond better and find it easier to communicate with you if you're friendly. Friendliness is an attitude rather than a technical ability, but it's crucial if you want customers to keep giving you their business.These tips will help you broaden your understanding on subjects such as Commission Domination.

Do Not Be Fake: As the saying goes, "Don't fake it, you'll be caught". Providing genuine care and concern for your customers is important because if you're faking it, they will sniff it out. You have to really be truthful when handling things. This also applies to the little things that your customer might need. When you are authentic and clear about things, you will be seen as different from the competition because there are so many fake people these days. If you're unable to solve a problem faced by your customer, then be genuine. Instead of lying, ask for more time to solve the problem.

Keep Your Customers Informed: One way to show your customers that you value them highly is to communicate openly with them. Send out regular email updates to your customers that tells them about important issues, upgrades, delays, technical difficulties, etc. When people have chosen to give you their business, you owe it to them to communicate with them about important issues. Rather than waiting until the last possible minute to inform your customers about your latest product, for example, why not start dropping hints a month ahead of time to create more buzz?

If you supply your customers with good quality service and prove that you are interested in them, then you will eventually have a successful online business. People who are satisfied with the wonderful customer service that a company provides will stay with that company and also tell a few friends about their experience with that company.




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